WhatsApp Business Solutions

Connect with your customers on WhatsApp with enterprise-grade messaging and automation.

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Reach Customers Where They Are

WhatsApp Business API integration enables you to communicate with customers at scale. Send notifications, provide customer support, and automate conversationsβ€”all on the world's most popular messaging platform.

2B+
Active Users
65%
Message Open Rate
24/7
Customer Support
99.9%
Delivery Rate

Platform Features

Comprehensive WhatsApp Business capabilities for modern communication.

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Automated Messaging

Send transactional messages, notifications, and marketing campaigns to customers automatically.

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Chatbot Integration

Deploy AI-powered chatbots to handle customer inquiries 24/7 with intelligent responses.

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Analytics & Reporting

Track message delivery, open rates, response times, and customer engagement metrics.

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Enterprise Security

End-to-end encryption, compliance with data protection regulations, and secure API connections.

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System Integration

Seamless integration with CRM, ERP, and customer service platforms.

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Multi-Channel Support

Manage WhatsApp conversations alongside email, SMS, and other communication channels.

Business Applications

Proven use cases across industries.

E-commerce & Retail

Order confirmations, shipping updates, customer support, and promotional campaigns.

Financial Services

Transaction alerts, account notifications, and customer service interactions.

Healthcare

Appointment reminders, prescription updates, and patient communication.

Education

Class announcements, assignment notifications, and student-teacher communication.

Hospitality

Booking confirmations, check-in reminders, and guest support.

Logistics & Delivery

Delivery tracking, driver communication, and customer notifications.

Quick Integration Process

Get started with WhatsApp Business API in days, not months.

1
API Setup & Configuration
2
Business Verification
3
Template Approval
4
Launch & Optimize

Customer Success Stories

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"WhatsApp integration increased our customer response rate by 300%. Customers prefer communicating via WhatsApp over email and phone."

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E-commerce Company

Retail Sector

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"The chatbot handles 80% of customer inquiries automatically. Our support team can now focus on complex issues and customer satisfaction has improved."

B

Bank & Financial Institution

Financial Services

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"Implementation was smooth and the PlanoBase team provided excellent support. We're now reaching customers at scale with personalized messages."

H

Healthcare Provider

Medical Services

Ready to Connect with Your Customers?

Let's discuss how WhatsApp Business can enhance your customer communication strategy.

PlanoBase
Technology Solutions for Africa
Zimbabwe

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