By accessing PlanoBase services, you agree to be bound by these Terms of Service and our Privacy Policy.
PlanoBase provides:
• Humanoid robots for educational institutions
• School management CRM software
• Technical support and training
• Integration services
Users agree to:
• Provide accurate information
• Maintain account security
• Use services lawfully and ethically
• Comply with applicable regulations
Our School CRM includes WhatsApp Business messaging features. By using this feature, you agree to:
• Only send messages to users who have explicitly opted in
• Obtain clear consent before adding contacts to WhatsApp messaging
• Provide easy opt-out methods in all communications
• Honor all opt-out requests immediately
• Comply with WhatsApp Business Policy and Commerce Policy
• Not send spam or unsolicited messages
• Not use the service for prohibited content (see WhatsApp policies)
• Respond to "STOP" requests within 24 hours
• Maintain accurate business profile information
• Message templates require WhatsApp approval
• Customer service window is 24 hours from last user message
• WhatsApp may suspend messaging for policy violations
• We are not liable for WhatsApp platform changes or outages
• Pricing as quoted per agreement
• Payment via agreed methods (bank transfer, EcoCash, PayNow)
• Licenses are non-transferable
• Refund policy as per contract
All PlanoBase software, documentation, and materials remain our intellectual property. Users receive a license to use, not ownership.
PlanoBase provides services "as is" and is not liable for indirect damages, data loss, or service interruptions beyond our control.
We reserve the right to suspend or terminate services for breach of terms or non-payment.
These terms are governed by the laws of Zimbabwe.
For terms inquiries: chemhere.et@gmail.com
Last updated: October 31, 2025